Client Review on Embroidme
Feedback:
The experience started off well but quickly went down hill. I was in a desperate situation to get some stockings monogrammed before I left town. Helen said to bring the stockings over asap and she could turn them in a week. When i went back to pick up the stockings, the monograms were not centered. To top it off, one of the monograms slipped while in the hoop and they had to take it out and redo. I understand this happens but make it right for the customer. Helen did say she would do a replacement monogram for me for free but that would not cover the $22 cost of the stocking. Establishment lacks customer service. For $18 per stocking, i expected a much better job.
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