Gammons Insurance Agency Inc
Client Review on Gammons Insurance Agency Inc
Feedback:
Jody was incredibly rude and left me very ill informed about company policies. When I told her I was going to look for cheaper insurance (as I was positive, with my driving record, I could find cheaper insurance) she did not warn me that I would be charged about 7% of my policy as a penalty for cancelling early, nor did she offer to try to find something cheaper. I’m told by my current insurance agent that this is unreasonably high. Still working out the details. In the meantime, she dragged her feet getting the proper information to me as i thought it was high as well, and allowed the bill to go into collections before I was even given proper information about the charges or attempt to make a payment to Gammons directly. Jody also gave me an attitude about the new insurance I procured through a new friendly and helpful agency, telling me “Why did you choose _____ insurance? You know we carry them too?” Uuuummm, no I don’t know that, that’s your job, why and how would I know that? Anyway, still dealing with it, and it’s a nightmare. Maybe it’s all insurance agencies, maybe I just keep catching Jody on bad days; maybe she just hates women who live anywhere but Rochester...as she made clear it was all my fault that I don’t live there and if I did it would be much better for my insurance. It’s fine that it can be somewhat true (although I found equally comprehensive coverage for 40% less than what she found, no change of address needed!) ,it might have felt different if she said it lightly, but it was dished out to me quite rude and loaded with negative attitude.
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