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Client Review on Hamilton Beach Brands, Inc.

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Making enquiries with the customer service at Hamilton Beach was frustrating. They wouldn't answer my question and kept avoiding the question and giving me reasons for doing so that simply amounted to that they thought that it was a dumb and irrelevant question even though they clearly didn't understand my motive for asking.They could have so easily answered the simple question about the product I purchased and ended the back and forth emails.The product that was purchased turned out to be pretty low quality for the price paid while it was working and then it broke prematurely and started electrocuting us while using it. The amount we would have paid for shipping, et cetera to have had the warranty fulfilled made it not worth the hassle of dealing with it.

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