Harbor Outfitters
Client Review on Harbor Outfitters
Feedback:
Talk about customer service taking what could have been a negative experience and turning it into a positive!-Staying on 110th and rented a surfboard and SUP for four hours. -Got to surf beach on 110th and were told SUP are not allowed there on that surf beach and that we had to go to 82nd Street.-Called Harbor Outfitters right away to let them know I planned to return it, they not only said that it was fine to wait until I returned the surfboard, but also offered to drive to us in the golf cart and shuttle us to 82nd street with the board or swap it for another surfboard. -Although I declined (little far and I don't surf), they were waiting when we returned at the end of 4 hours with an already refunded return and a friendly apology. Amazing customer service. Would definitely return!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
