Harbor Road Veterinary Hospital
Client Review on Harbor Road Veterinary Hospital
Feedback:
We have had a couple of decades of pets that have been patients of Dr. Yovino and his associates and staff. Our first lab, Sadee was one of the first patients of Harbor Road prior to Dr. Yovino taking over from Dr. Maloney in the late 80's/ early 90's. We then followed Dr. Salvaggio to Harbor Road when she saved our cat Pippins in 1990 and then stayed with us late one night at the same hospital as we laid Pippins to rest in 2006. The bottom line with any business - what do you value? Is it a long term relationship? Sense of community? Dependability? Knowledge & Guidance? Rapid Service? (all priceless when emergencies arise). How about adding in bedside manners and true compassion for your four legged friends, perhaps the one you just laid to rest and the vet also has tearful eyes? What are you willing to pay for these services? Not much in life is free. Kindness is! Spreading good news is free! We may not always agree with all aspects of ones business practices, we can't be all things to every customer, or patient. But foundations of a strong business are built on relationships and history with good business practices. Harbor Road Vet and their entire staff have always been there for our four-legged friends, (yes we have helped fund their new space in a way (joking :-) ) Having a safe, clean, up to date hospital is important for patients and staff! I feel fortunate to have this place to take my animals for care. Do I cringe at the cost when I leave after paying for this service? Sometimes! As people most likely do when they call a plumber for service or take their car to a mechanic. We all have choices and if you choose to own a pet, which now seems to be a luxury (with all the medical issues that have come along in the years - allergies, lyme etc), you may have to give up some luxuries of your own (cigarrettes? a new car payment, a vacation?) Health care for any one shouldn't have to be a luxury - but gheesh compared to third world countries - I'd say we are pretty darn lucky with our first world problems and how awesome is it to have veterinary services from such a fine establishment? I have a grateful heart and hope that others do as well! Much appreciation to you Dr. Yovino and Staff for your honesty and ethics.
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