Hart To Heart Transportation
Client Review on Hart To Heart Transportation
Feedback:
DO NOT UTILIZE THIS TRANSPORTATION COMPANY. I work for a medical practice. This company dropped off a patient for an appointment and did not return to pickup the patient for (4) hours. Our office closed and the patient was still waiting. A staff member stayed with the patient after 6:00pm. The office closed at 5:00pm. When I confronted the transportation company, the receptionist laughed initially and presented several lies with regards to why the patient was not picked up in a timely manner. As well I spoke with the "supervisor", who stated her name was Vera and she did not accept the responsibility of the situation either. I am appalled at their nonchalant behavior regarding the unfortunate incident. The patient is the victim in this situation.
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