MY GRAD ACCOUNT
Client Review on MY GRAD ACCOUNT
Feedback:
This is the worst experience of my life. This company has taking my special day and turned it into a nightmare. I purchased a Cap and Gown for graduation. They lost my item, I called back and spoke to a Customer service representative, he promised me that I would receive my Cap and Gown. On May 13,2019 I received a Cap without a Gown or a Tassel, I contacted Customer Service and the representative Victoria said she would handle the situation. Sent me an email that she sent out saying that my graduation is for next week and I did not receive my purchase. The graduation is May 18, 2019 and no one has not responded or sent me my Cap and Gown nor have any one tried to overnight my purchase. I have not heard any thing, they have turned a special day into a night mare and now I don't have a gown to graduate. This is the worst company. I feel like this is a bad dream!!!!!!!
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