Hertz Global Holdings, Inc
Client Reviews on Hertz Global Holdings, Inc
Feedback:
Terrible... You have to have AAA to do business with you.
Feedback:
Horrible customer serviceOur insurance rented a car for us through them because another driver hit our car. After the repairs, there were some small misc. charges that we should not have been charged. These have still not been refunded. They supposedly credited our card 3 months later, but it is still not showing up on our statement after 4 months. Hertz thinks it is our problem to track it although I arranged for them to get the statement that clearly shows no credit from them. I have wasted too much time over this, and plan to report them to CA Consumer Protection agency.
Feedback:
Always dependable and economical. South Cathedral City CA office needs a complete personnel replacement as I caught their staff in 2 lies.
Feedback:
Great service!! I openly recommend it.
Feedback:
Did a rental from hertz and worked just fine. Knowledgeable staff and will use again
Feedback:
Very welcoming
Feedback:
Waited over an hour to get a car. They didn't have any clean cars when we got there. When questioned about it I was told "your reservation was for noon and you didn't call to let us know you weren't coming". That shouldn't matter, they should have the cars to cover the reservations made. Very disappointed
Feedback:
Staff at this location is far and away better than any other rental office I have ever been in. Helpful, professional, polite and competent.
Feedback:
Great rate. Awesome service from Lawrence.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
