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Client Reviews on Hilton Waikoloa Village

    • 3.8
  • 67 Reviews

Most helpful positive review

0 people found the following review helpful

By 김형욱 Jan 01, 1970

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Most helpful critical review

0 people found the following review helpful

By TripAdvisor Reviewer Jan 01, 1970

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(Translated by Google) good (Original) 좋음

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This resort was simply amazing. The staff was always available and on call. They went above and beyond, especially DAISY!! The views were simply breathtaking. Having access to go over to the sister resort and ride the Tram was Super …Read more on TripAdvisor

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Hotel for ones who want to live in a water-park and do not mind poor quality rooms and overpaying. Prepare to pay . $48 / day mandatory resort fee (you get pool towels and non-functioning internet), $30 / day for self parking, $28 for pizza and $15 for a small pre-made margarita in a party cup.

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One of the best resorts in Hawaii. It has the greatest view and grounds you will find anywhere. Just kick back and relax while you enjoy the views and atmosphere. The place has 5 towers to choose from and a train that takes you from one end …Read more on TripAdvisor

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Everyone is so friendly, especially housekeeping. Amenities are awesome.

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The hotel has fantastic view and the lagoon beach is very clean, but the service is far below 5-stars. We booked a room for 4 but only 3 sets of towels were provided. Getting drinking water here is a tough task. No bottle water provided in the room and nothing you can use to boil water there. The only water fountain in the whole Hilton Waikoloa Village is in the main lobby. Imagine walking 25 minutes just to get drinking water! Solving the problem by buying water from the hotel? The fridge is empty and the only vending machine in the Palace Tower isn’t working! And room services charges you $5 dollar per bottle of water plus $10 process fee with 22% gratitude. Btw, the so called “Free WiFi” sucks!

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A fantastic place to visit with your family for a wonderful Hawaiian vacation.

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there are only stupid people in charge. No one apologize wrong emergency accident. although it happens two times at 4 am and 5 am 30. it's terrible.

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This is a great hotel. Installations are suberb. However, some things need to be improved:||a) Check in time: we spent like 30min queing to check in. Too much time for this type of hotel.||b) It took them 3 hours ! to bring out luggage to …Read more on TripAdvisor

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We had a great time at Hilton! The grounds are lovely and well maintained as are the rooms, which are large and have balconies. Staff are fantastic! The lagoon provided nice snorkeling and swimming on hotel property. Superb snorkeling is …Read more on TripAdvisor

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