Home Instead, Inc
Client Review on Home Instead, Inc
Feedback:
The absolute worst experience you can imagine. Things were not done as we were told when we signed up. One time, a care giver did not even show up as scheduled, nor did anyone let me know this by calling me. I asked for someone with particular skills and was not given that either, although was promised that is what I would get. I asked to have manager call me on several occasions when problems came up, several weeks later I still have not received that phone call, I did however receive the bills. I finally called and spoke to the owner who was extremely defensive and would not even listen to what happened from my perspective. Extremely disappointing and extremely unprofessional experience at a time we needed someone most. I highly recommend NOT using this company!
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