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Client Review on Hometown Health

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Expensive premiums for even the most basic coverage. Internet payment system has been completely broken for the last 3 months. Can't even seem to fix the most basic required online service.Right now if you call the number they list for 'urgent matters' you get an automated response that says... "Hometown health welcomes your call, our office is currently closed. Between June 17-Sept 30 our hours are 7am to 8pm monday to friday. Beginning october 1st our hours will be Monday through Friday seven days a week..."monday through friday seven days a week...its just like every turn there is something else dysfunctional, unprofessional, and incompetent.I have a hard time trusting a company who can't even take of the basics. The worst part, I have no other choice...

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