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Client Reviews on Hotelbeds Group

    • 3.0
  • 7 Reviews

Most helpful positive review

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By jose m. gallardo jimenez Oct 22, 2019

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Most helpful critical review

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By Maria Angeles Fernandez Oct 22, 2019

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(Translated by Google) Good deal (Original) Buen trato

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(Translated by Google) I think it's a shame the time they make you wait, hire transportation from the airport to the hotel and vice versa, they had hired Transunion, and on the way to the hotel we had an exact time on the bus in the airport parking until it started, the driver told us They were orders and on the way back they picked us up 3/4 of an hour late. This is the first time this happens to us and that we travel, we are a real shame.(Original)Me parece una vergüenza el tiempo que te hacen esperar, contrate transporte del aeropuerto al hotel y viceversa ,tenían contratado Transunion , y a la ida al hotel nos tuvieron una hora exacta en el autobús en el parking del aeropuerto hasta que arranquo, nos dijo el chofer que eran órdenes y a la vuelta nos recogieron con 3/4 de hora de retraso es la primera vez que nos pasa esto y eso que viajamos , vamos una autentiqua vergüenza..

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(Translated by Google) HIS TIME IS GOLD; OUR, SEEMING, NO.We hire the transfer from the airport to the hotel, in Lanzarote and back.One way, no problems.We were staying in a hotel 7 minutes from the airport.When they sent us the pick-up time, two days before, we were stunned to see that we had almost 3 hours before our flight! We contacted them and they told us they couldn't change the time; If we agreed, well, if not, too.Our flight left at 7: 50h and the pick-up time was intended to be at 5: 04h.I repeat, we were 7 minutes from the airport and we didn't even check in luggage.In the hotel we were told that it was usual practice by the transport company.Of real shame.First and last time we work with them.(Original)SU TIEMPO ES ORO; EL NUESTRO, AL PARECER, NO.Contratamos el Transfer del aeropuerto al hotel, en Lanzarote y la vuelta. La ida, sin problemas.Nos alojábamos en un hotel a 7 minutos del aeropuerto.Cuando nos enviaron la hora de recogida, dos días antes, nos quedamos estupefactos al ver que teníamos casi 3 horas antes de nuestro vuelo! Nos pusimos en contacto con ellos y nos dijeron que no podían modificar la hora; si estábamos de acuerdo, bien, si no, también. Nuestro vuelo salía a las 7:50h y la hora de recogida, pretendían que fuese a las 5:04h. Repito, estábamos a 7 minutos del aeropuerto y ni siquiera facturábamos maletas. En el hotel nos dijeron que era práctica habitual por parte de la empresa del Transporte.De auténtica vergüenza. Primera y última vez que trabajamos con ellos.

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Irresponsible company. Guest suffered lot on prague - budapest tour. Driver didnt turn up inspite of calling. Budapest city tour on hotel pickup, no one came for pick up. Guest suffered badly, dont prefer this company ata ll

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Great experience. Recommend.

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If you are a Travel Agent, this is the most reliable wholesaler with biggest inventory you won’t find anywhere else! Thank you all !!

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(Translated by Google) Home top together (Original) Accueil top ensemble

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