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Client Review on Merced County

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They are not people of their word. They told me they would have everything sent "before lunch" since all paperwork was checked off and my case was "rare" in terms of having paperwork. Told me I get expedited shipping and sent me off.They call back not even an hour later saying there was a document missing when she specifically said everything was there. Couldn't get ahold of my case worker, EVER, and the supervisor never answers. Three weeks later, it was denied as not all documents were present but was there ever anyone to follow up to help me with the missing document? Not in sight. Unprofessional in all aspects. If I could give 0.5 stars I would.

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