Client Review on Merced County
Feedback:
I hate the wait. I've been calling for the a whole month and no response. In regards to our medi-cal stopped, I left multiple voicemails and no call back. Definitely not doing their job. Finally, went in and talk to the supervisor and she explained to me with an attitude that I was missing some information. After all those voicemails that I left for her, she did not have 2 minutes to call me back and tell me to bring in the missing information. Such of my waste of my time calling them for a whole month. She even told me that my case won't be review because there were 6-7 families ahead of my case. Okay and that was suppose to be my fault because they couldn't do their job fast enough. Overall, I'm just disappointed that they never called me back like what they said on their voicemail. Best chance is to go in and talk to them.
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