Huxley Communications
Client Review on Huxley Communications
Feedback:
The internet quality is pretty awful most of the time. If you happen to be on during a "busy" time so (anytime after 3pm), your speed tends to drop significantly due to the amount of stress on their servers. On a bad day, it's almost impossible to use their internet service. We're paying for the 8mbps and have never hit that speed. We tend to top out at 5 on a good day. Recently, we've had to start paying for a landline as well. We never use it, but are required to have one to have internet.There was a flyer/notification that was sent out awhile ago about Huxley Communications installing fiber optics. However, I am assuming that's for the higher speeds as we have not seen any improvement.It's hard to fairly judge their prices against the mega-internet companies (like Mediacom) as Mediacom charges for things like routers, etc. and don't tell you the real price until you've signed up. Not only that but often those big companies require contracts and then jack up the price after one year. However, Huxley Com. charges $95 for 100mbps which, based on what we've had, means you're really paying $95 for 80-90mbps. I find that to be rather expensive.However, there are a couple of positives that they must be given credit for. One, they do not require a contract. Two, the one time they came out, they were courteous, quick and punctual.I would just like to be receiving the speeds for which I am paying for and wished they would lower their fairly high prices at least a tad.
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