Huxley Communications
Client Review on Huxley Communications
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UPDATE 4/11/2018: Now that we've had the new fiber service for a few months, I'm beyond happy to update the review of Huxcomm. With the new fiber service, Huxcomm has gone from following the industry to being one of the best in Iowa. Very happy with the speeds, reliability, and new pricing.----------(Old Review)Huxcomm is a small, local coop that cares a lot about and does a lot for the community. They heavily support the local schools, businesses, and organizations through donations and sometimes offering free services to public locations such as libraries.That being said, their Internet services in Kelley aren't always reliable. The service often experiences massive slowdowns (From around 8Mbps down to as slow as 0.75Mbps down) and occasionally completely cuts out. Beyond that, the pricing is much, much higher than the national average.The customer support and service is decent, and staff members such as Mike Leeds keep in reliable, constant contact when you need them or report an issue.I'm waiting to see how the deployment of a new fiber optic network effects the services and speeds that we get. I'm hoping it's for the better.
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