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Client Review on JJ Consulting Firm

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The counseling session was average. But they were very unhelpful in regards to my insurance. They did not fill out the appropriate paperwork for pre-certification and therefore the $157 I paid them did not go toward my insurance deductible. They also charged me more than the contracted rate for my second visit and then refused to reimburse me the difference. When I spoke with them about both of these issues, they refused to take ownership of their mistake or reimburse me the amount my insurance company says that they owe.

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