Client Reviews on Rona, Inc
Feedback:
(Translated by Google) Inventories on the RONA website are not good. It's been twice since we moved to buy an item that is supposed to be in stock (the inventory was 24, according to the website), but that's finally out of stock. It's really disappointing. But, a situation like this will never happen to me again ... because I'm going to drop RONA to go to Home Depot in the future.(Original)Les inventaires sur le site de RONA ne sont pas bons. Ça fait deux fois en peut de temps qu'on se déplace pour acheter un article qui est supposé être en stock (l'inventaire était de 24, selon le site Web), mais qui est finalement en rupture de stock. C'est vraiment décevant. Mais, une situation comme celle-ci ne m'arrivera plus jamais... car je vais laisser tomber RONA pour aller chez Home Dépôt à l'avenir.
Feedback:
(Translated by Google) Customer service is weak. Instead go to home depot right next door.(Original)Le service à la clientèle est faible. Aller plutôt à home dépôt juste à côté.
Feedback:
Very poor service! I bought a retractable sun shelter after been deliver i was excited and happy for building it; however, in a box was missing a piece, ok no problem, I decided to go to the store and take it, but bad part of it that when I went to the store to have a right piece I spend a hour of waiting with person keep telling me:" ok ok wait, responsible person is coming " ...... - but what kill me is that no sorry or thank you for waiting. Ok, I do understand that everyone can make mistake and you may busy but respect clients time too. You are not only one busy and have things to do.
Feedback:
(Translated by Google) We searched for a new refrigerator. The floor consultant did not help much and never offered to see the orders available only online, where we finally found the fridge we were looking for.(Original)Nous avons cherché pour un nouveau réfrigérateur. La conseillère sur le plancher ne nous a pas aidé beaucoup et jamais nous a proposé de voir les commandes disponibles seulement en ligne, là où nous avons finalement trouvé le frigo que l'on cherchait.
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(Translated by Google) great (Original) Grand
Feedback:
(Translated by Google) Exceciable service! Lack of materials.(Original)Service excecrable! Manque souvent de matériaux.
Feedback:
(Translated by Google) Good luck finding a counselor(Original)Bonne chance pour trouver un conseiller
Feedback:
(Translated by Google) Pitiful customer service. Purchase made on the web for pickup in store on a product in special. At the store, they make a mistake with the product (not look at the code as it should) and during this time the product becomes out of stock. Resolution: repayment and arrange with your problems. No compensation or even support to find an alternative. Even Alibaba or Wish give a better shopping experience!(Original)Service clientèle pitoyable. Achat fait sur le web pour pickup en magasin sur un produit en special. Au magasin, ils font une erreur avec le produit (pas regarder le code comme il faut) et pendant ce temps le produit devient en rupture de stock. Résolution : remboursement et arranges-toi avec tes problèmes. Aucune compensation ou même support à trouver une alternative. Même Alibaba ou Wish donnent une meilleure experience d’achat!
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