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Client Review on MarketMakers

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Couldn't guarantee they would be able to get 10 appointments minimum for £6,600. On the phone they said they would guarantee 10 appointments but in their contract they worded it as, "we will endeavour to get 10 appointments", which is not a guarantee. Now that I chose to cancel due to losing faith in them to deliver the service they are asking me to pay a £1,200 cancellation fee. They had one initial sales meeting at our premises and then I went to them for the on-boarding meeting. They seemed to have done very little research as instead of saying "this is who we feel you should be targeting", they were asking me to provide all the details. So their "briefing" session was really just a fact finding exercise and them showing me some reports and the Market Makers Cloud. They verbally agreed to something then sent the contract without a guarantee. Considering their quote of over £6,000 and the fact that they lied about guaranteeing appointments means that we will never work with them again. Total waste of time and I would recommend you do your due diligence and read the contract thoroughly to avoid being screwed over.

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