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About - Marks Quick Printing

9567 Page Avenue | St. Louis, Missouri, 63132

Marks Quick Printing Reviews

Featured Review

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Chanda Kelley
Chanda Kelley

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  • 0 helpful votes

Overall Feedback:

I have ordered quite a bit from this company and always had a great experience until now. Placed and order for business cards and contracts, when I emailed about getting more contracts and making adjustments to the template they say they have on file as well as a new completely different contract they don't have on file. I attached both files to the email, one of the existing contract with some changes and the new completely different contract and the business cards I was wanting. They would email back a "proof" of the contracts and business cards, it was what I had sent them to reference. They didn't make any changes, they didn't take the previous contract template and make the necessary adjustments, I had to keep making the adjustments. Took multiple emails to just get them to understand I was wanting legal size instead of letter. After many emails back and forth, I requested to speak to someone via phone to clarify what I was wanting, I was flat out told no. I finally gave up and just agreed to have them print the "proof" I made corrections on again, go to pick up my order, that I paid 12/ down on, and wouldn't you know it, it was wrong. The owner came out and told me he would make the corrections but it would cost me more money, their mistake and I have to pay for it?! After 20 mins of arguing and going back and forth reading email exchanges, I told him I would pay for the business cards, even though they made a mistake on one (they admitted too) and they can keep the contracts, the owner took the business cards and said no I had to pay for everything or I get nothing. I, myself own a small business and like to use small businesses but the way I was treated by the owner and staff was horrendous! Needless to say, I won't be using them anymore.

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