Client Reviews on State Farm
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I have been with them for a few years now, any time I have questions, or concerns they always go above and beyond. Would recommend to anyone looking for insurance!
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I called today to get a price quote for automobile insurance & the lady I talked to Charlotte was very nice she answered all of my questions,, I’am very much considering switching my insurance to them as soon as my current policy expires with my current insurance company,, thank you State Farm for having such a nice person as Charlotte answering your phone there ,, Sincerely, Wesley D Barker
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I was in need of fast and reliable service, and they delivered! ! My thanks to Charlotte for her professional and timely manner in helping me secure my homeowners insurance before closing. I was so impressed with Mike's team that I transferred my auto insurance as well! I would recommend them highly. No need to compare, just call them and let them do what they do best, take care of all your insurance needs!
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Mike was able to help me file a claim when my car was hit. He called the other insurance company and made the process extremely smooth and headache free. About a week later, he called and left me a message to check on how the process was going. Everything was taken care of and I didn't even have to get in touch again. Great service!
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Rebecca at State Farm in Eden was awesome today. She stayed on top of what I needed and got things done for me. Totally went above and beyond. I could not be more pleased with the customer service I received today. Thank you soooo much, Rebecca!!!
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They were very nice and helpful
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The people are very nice
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IDK how any State Farm can be highly rated when their clerical errors have cost me, a disabled woman living on a fixed income hundreds of dollars I shouldn't have had to pay! They are over charging me for vehicle insurance now! I never received a new policy or declarations page to increase the cost of my vehicle insurance. I sent copies of everything in Oct 2018 with a payment I did not owe per the only policy and declarations page I have received! I was sent another bill I don't owe per my only policy with State Farm! I will be getting vehicle insurance from a totally different company tomorrow 11/5/2018 & I was a State Farm customer for life! Not anymore! Never even met or talked to Mike Long. I dealt with a very rude female when I got my policy June 12, 2018 in NC. I'm not going to let State Farms clerical errors affect my credit score. The policy will be over December 12, 2018 anyway & at this point I have overpaid by $175.57 & have another bill for $79.57! My policy and declarations page states I only owe $212.38 for 6 months of vehicle insurance! This is highway robbery! I have no tickets, have been licensed to drive in 3 states & my credit score is great!
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