Edition:

Client Reviews on Nationwide Insurance - Clark Farley Ins Agency Inc

    • 4.6
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By rock1! long Oct 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Kristina Herman Oct 18, 2017

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Feedback:

Hi I came in Monday to make a payment and lakeshia Ross I think her name was was very nice and helpful to me into making my payment! I was having a bad day but when I left she made me happier .nationwide is the best !

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Lakeshia ross is the best. She has a bubbly personality and i love to go to her she helps me with my payment. Ill be a nationwide customer as long as shes there!!!!!!

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I always enjoy going to this agency they always greet me with a smile and a hello they answer all my questions they take their time to explain things to me and break things down for me to get a better understanding you can't find to many business that put their customers first like that I really value this branch I would recommend my friends and family to nationwide insurance

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Very nice employees that work at this location. Respectful honest and hard workers. Awesome folks.

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This is one of the best owned businesses in Florence. They have excellent customer service skills and they treat people with the utmost respect. Thank you all. You all are truly amazing!☺☺☺

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This office is the absolute best! Great service and the agent is very knowledgeable, friendly, professional, and always gives great feedback in a timely manner. I recommend everyone to speak with Anita about their insurance.

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The entire staff here at nationwide are always very helpful every time I have a question or have any concerns. The kindness and professionalism floods this agency and I would recommend anyone to have insurance through nationwide.

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Anita is the absolute best. She always puts in the extra effort to make sure you are pleased. She is extremely helpful! I would recommend her any day.

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The Nationwide agency in florence has always extremely been helpful. My phone calls always get answered when I call and walks ins are greeted with excellent customer service and a smile. I highly recommend this agency to anyone. They will take care of you I promise.

Feedback:

I have been a customer of nationwide for a few years and the agency has always been great until they let go of their most valuable employee. Stephen always took care of me and always got back to me within a timely manner. NOW I have to deal with this agency not answering the phones, not returning phone calls and when asking for a quote you have to call back 5 days later to see if they got it together yet. After repeating all of the things I need again Anita then calls me back and gives me an outrageous estimate and then proceeds to tell me that maybe I should go to Farm Bureau for a quote...Well I wasn't expecting that. I would fire my employees immediately if they told my customers to go somewhere else. I have a very busy life I do not have time to go and start all over with someone else but it looks like I should. Clark Farley maybe you should re-evaluate your loyalty from your employees before they lose more of your business.

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