Navy Federal Credit Union
Client Review on Navy Federal Credit Union
Feedback:
There's a reason this review won't be on the cover of their website....because it truthfully tells you how horrible this Credit Union is.The only reason I signed up for their checking account was to receive a .25% discount for a HELOC loan. It isn't worth it. NO LOCAL PHONE NUMBER??? That should tell you all you need to know. After giving my life's information (both financial and personal) to qualify for this loan; they send me a form to "certify" my Social Security number under the threat of penalties if I don't. They already have this information 10x over from all the paperwork we completed. I'm not completing it and sending it in; I suggested they call their Home Equity department and have them do the work. The loan process was terrible. Disorganized, mis-managed, and cumbersome. Training doesn't exist with this Credit Union. They are not worth the trouble for .25%.
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