North Carolina Motor Vehicle License Agency
Client Review on North Carolina Motor Vehicle License Agency
Feedback:
It has been years since I’ve stepped into this particular office and today I remembered why. I attempted to get a replacement sticker which I’ve done in the past with no issues, which turned into a very unpleasant ordeal. First instead of the gentleman that initially waited on me listening to my request he chose to rush through the process since he was ready to go to lunch. He quickly put up his closed sign as I approached. So of course he gave me the incorrect item. He then told me I needed to get in the second line to have it backed out and get what I needed. I politely did as asked and waited for 30 minutes. I did have the extreme displeasure of witnessing each member of the staff being rude to several customers. It is my extreme wish that if they are not in the mood to do their jobs that they remain at home. Once my 30 minutes wait was over and I finally made it to the top of the line I was rudely told that they couldn’t assist me lol. You can’t make this stuff up. I will stick the online services going forward but if I should find myself in need of reporting to a local license plate agency for help it won’t be the rocky mount location. I highly suggest you take your business elsewhere. They tend to forget that they provide a public service and it’s the public that they serve that’s provided their pay checks.
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