Oak Island Accommodations
Client Review on Oak Island Accommodations
Feedback:
Our second vacation here as well as the same summer house. The owners have done a FABULOUS job on interior design/decorating. Great for a family and/or friends reunion. Would give it a five but when we arrived the screen was severely damaged and the overhead kitchen light didn't work. Also, several lamps throughout needed bulbs replaced. All was repaired the following day but we felt this should have been inspected by management prior to new renters coming the following week/s. As for the screen, it only lasted for a day, the entire door needs replaced. Another complaint is the allotted towels per person. With the price of $3,000.+ for a week, I didn't feel like having to pay for additional towels (they charge $3.50 per set consisting of: bath towel, hand towel and a wash cloth). At least one additional set should have been provided on request. I certainly hadn't planned to climb up and down a flight of stairs to do laundry; this was our VACATION! Last gripe was check out time, 10 a.m. and all the list of chores to do as well before turning in the keys to the office. I requested a later check out time for noon which cost an additional $80.00. (which I charged on my card and never told my husband, but no way would that list have been completed). That's $40.00 per hour that I felt was extremely overpriced. Not to mention the fact we were previous customers. Would love to return next year but planning on a little more research for other properties. As for customer service, no complaints there. Very accommodating and friendly staff. They deserve the five stars!
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