Perdido Key Resort Management
Client Review on Perdido Key Resort Management
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We have booked with PKRM and stayed at Perdido Sun Condos for the last 4 years. Never had an issue until now. We most recently stayed at Perdido Sun Unit 308. First thing, the unit was not clean, and the air was not working. I finally called the manager at PRKM who told me he would send the maintenance person up to look at the air. We left for dinner before this happened. When we arrived back at the condo, the air was still running (hot) and there was a note that said the heat was on and it should cool down soon. If not, the A/C people would be out the next day. Never did I receive a follow up phone call from PKRM. The next morning we called because at this point the AC never cooled and never turned off. They finally sent someone up to clean up our condo, and then told me it wouldn't be until at least 5 pm before someone could look at the AC. Long story short, the coolant was empty, and needed refilling (because it was leaking). Needless to say we had cool air for the remainder of the week. I was more upset the manager didn't follow up with us. I will really have to think twice before booking with PKRM again.
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