Edition:

Client Reviews on PestRoutes, LLC

    • 4.2
  • 22 Reviews

Most helpful positive review

0 people found the following review helpful

By Casey Jones Jul 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Jim Chapin Aug 18, 2019

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Great Service from David

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I've been using PestRoutes for several years now and I've used many other software programs and it's hands down the best for a small or large company. It's user friendly and makes life so much easier! There's kinks a long the way with and software but they go above and beyond to ensure all the kinks get worked out asap!!! Everyone there is awesome but Ray and Emmanuel are hands down the best!!! Thanks for all your assistance!!!

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Katrina spend a lot of time with us making sure we understood the in's and out's of the software and made sure it worked in the way we needed it to. She is awesome!!!

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I own and operate a pest control company. I started with pestroutes approximately in June 2019. I had personnel changes that would put me out about six months from using their pestroutes system.They told me they would pause my account til I had the man power to implement their system.I told them I would cancel the plan so they charged me $1500 to cancel my agreement! Last month service plus $1200 bucks.I will make this as simple as possible, this forced me to look at other avenues to accomplish my forms and billing!I found the solution - jotforms.I paid $300 for unlimited forms, better than pestroutes, for an entire year.The client a has better looking invoice.Unlimited employees!Map interaction.Scheduling, bookkeeping and a plethora of payment options.I guess in some ways if I didn’t have personnel changes I would have kept pestroutes a very complicated system that takes a very long time to adapt and implement.Btw my customers complained about pestroutes invoices from day one.I only billed maybe 50 invoices with pestroutes.Buyer beware! You better make dang sure you’re going to use this program before you join up with this group.I have no affiliation with JOTFORMS. I solely make my living from owning and operating a pest control business. To say I feel burned by pestroutes is an understatement!The Xterminator 8/14/2019

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I’ve been using Pest routes for the last few months and it’s been a pleasant experience with the customer support side. They are very prompt and respond to my questions. My previous software that I used was slow to respond to questions and feedback. So I would give them a 5 star on their customer support. However I am between a 3 and 4 star on some of the software features. Somethings that need to be fixed and would definitely create a five star review across-the-board. Most feedback is the experience with the tech app. Looking forward to communicating with Customer Support to offer suggestions and fix these features. I will update my review if these features are improved upon.

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Customer service is great! They are quick to respond via emails and calls. Really great implementation team to make everything pretty seamless! Software is totally customizable and great compared to competition. So many companies use PestRoutes now, I noticed they have added features that probably would've taken me years to figure out to add because so many companies have requested certain things and they continue to put it in their software. Great choice to work with.

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I recently launched my own pest control company and evaluated 3 different software programs for my business. PestRoutes was hands down the best software program that I checked out. It is easy to use and I had a smooth implementation process. John, the representative I worked with, was very knowledgeable and answered all my questions. David, my implementation specialist, has been a great resource during the onboarding process. They've both called multiple times over the last two months to make sure everything is going well. To summarize, I have had a great experience with PestRoutes and I would highly recommend.

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Best in class software. There's really nothing that this compares to I've had pestpac servsuite and several of the newer software on different branches but I have everything now with this company. Great people great company.

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PestRoutes has been awesome. We have been using them for 4 years for our pest company. We switched from a competitor and couldn’t be happier with our choice. I highly recommend them to anyone looking for the best Pest software. Our sales rep Mark has been great to work with throughout the years.

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Stephen and pest routes is awesome!! Zaak

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