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Client Reviews on Playa Realty & Management, LLC

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    • 4.4
  • 91 Reviews

Most helpful positive review

0 people found the following review helpful

By Gary Weirich Feb 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Sincerely Kearsten Mar 18, 2019

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Feedback:

They've managed a property of mine for 3 years. Of the 5 property management companies that I currently or previously worked with, they're the best.

Feedback:

I was referred to this company by a co-worker, I saw online they had great reviews as well. I called three days and left a message with the number provided on the website and never received a call back. I finally decided to press the option for maintenance, the person who answered gave me a number for Randy. When I called he answered. He was not pleasant to speak with at all, he had a very nonchalant attitude and sounded as if I was bothering him. The property I was interested, in was no longer available, but after speaking with Randy I’m not interested in dealing with this company for any other listing that may come available.

Feedback:

I had a VERY pleasant experience with Playa Management. Very professional and friendly. Randy Braddy was a great agent throughout my entire lease. He was very engaging and prompt to any requests. He was great and I would highly recommend him! He represents Playa Management very well.

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Before I hired Playa to manage our rental properties a friend highly recommended them, saying "no one else comes close to providing their level of performance". How right they were. Thank you Playa!

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Steve has been excellent to work with. We just completed our first year working with them, and are very pleased with their service.

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The people at Playa Management are very experienced and professional. I would recommend this company.

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I have had nothing but a positive experience with Playa Realty. When we first expressed interest in viewing an available rental property, I had a response the very next morning scheduling a viewing. The application process was smooth and I liked being able to do everything online. We had everything signed and we were moved in within 30 days! Our landlord was very precise in doing the move-in walk through which was very important to us as our previous landlord was less than professional. In our time in the unit we've only had one maintenance issue that took a few repairs to resolve, but the entire time a professional repair company was out almost immediately addressing the problem, and at no point did anyone seem frustrated with us as tenants for reporting the issue. Since it's been fixed we have had no other problems. Paying rent is easy with the online portal, renewing our lease was also a smooth process, and we really like the clean house and quiet neighborhood. Randy has been incredibly communicative and helpful from the get-go. I've had some nightmare landlords in the past. Renting with Playa Realty is a breath of fresh air! Everyone is very professional!

Feedback:

Can not say enough good things about my experience with Playa. The town-home we rented was in fantastic shape. The maintenance and service request system is incredibly fast, and paying rent is easy. Great people to work with as well. Sally, our property manager, was amazing from start to finish and we couldn't have asked for a better contact.

Feedback:

When I was in the process of relocating to Chicago, I was extremely nervous about renting out my condo I had been living in for over 10 years that I had spent such care in remodeling, painting and buying nice appliances for. Playa came recommended to me by my property's on-sight staff that handled the apartment half of our condo community. Working with Playa was a huge relief. They were able to rent out my unit to the first person that viewed it and not only that, my tenant has kept the unit spotless and has always paid on time. I have never had to worry or chase anyone down for information even during the hurricanes. I recommended Playa to a friend that was trying to relocate to Denver and I would recommend Playa to anyone that needs someone to be there for them 100% of the time. Day, night, weekdays, weekends, always they respond. I have truly enjoyed having them as my property management team. Debbie is a rockstar.

Feedback:

As a tenant, the management team has been so excellent meeting any and all of my needs, efficiently. I had AC issues on some of the hottest days and they fixed it quickly, I also had issues with weather stripping around my door during the coldest days (winds of 20 mph) and they fixed it the same day! The whole team is just really great and I so appreciate it.

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