Polar Communications Corp.
Client Review on Polar Communications Corp.
Feedback:
Monopoly, that's what this company is. When asking why their prices were so high, after moving out of Grand Forks to a small town, they replied "This isn't Grand Forks, we are the only company to offer service out here." So, you get estimated charges of $185.00 for just internet, and the lines are already ran into the house, it had Polar before! And there are other fees. And someone has to come out to the house to do a "full installation" because it has been a few years since the service was active. I have everything I need in the house, right up to the ethernet wire to plug into my router. The logic with pricing is confusing and misleading. Install fee is $185 despite the form that I need to fax in saying $150. Looks like an extra $150 for video, which is already in my house. And loads of other installation fees if you want more devices. So I'm stuck paying $94 a month for the mandatory phone line and 30 megabit internet. It was $50 a month through Midco and I got 75 mb internet which worked flawlessly and they did not charge a single install fee, and I could even use my own modem to save money. So, even if I chose to do this install, it could only been done between 8:30 and 2 pm, and only Tues, Wed, or Thurs. Seriously? People have jobs. I can't take a vacation day just to have someone install this. So I will be going with Hughes Net, it looks to be cheaper and less frustration.
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