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Client Review on Premera Blue Cross

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I was so excited when i heard that my employer have Premera as their health insurance policy, I heard so many great things about them. Now I just wish I can have my old insurance back, i had a case manager manager and a department who’s specially trained for my condition and they have a list of doctors that specializes with my condition. Since i was aging out of my parents insurance who i thought was crappy. Now, i just want to go back with my old health insurance, i had this insurance for almost 2months now and I still couldn’t get a straight answer from anyone, if I will be covered for my procedures or not. Called customer service 7times and my doctors reached out twice and I still couldn’t get a final answer. My old insurance even got me the coverages that I needed and all the prior Authorization needed the moment i started my treatment. Definitely not picking Premera as soon as I have a choice to pick different insurance provider.

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