Client Review on Reece & Nichols
Feedback:
The business means well but simply is unable to be effective at property management due to inexperienced personnel with constant turnover. My wife I and rented for two years and moved into a home with a broken oven, holes in the wall, dead light bulbs and dirty carpet on the agreement that all of the issues would be fixed in two weeks. It took nearly four months for the oven to be fixed and the rest were never addressed (despite the extensive move-out checklist that requires you to clean air ducts, paint, professionally clean the carpet and patch all holes). Furthermore, each time we had any maintenance concerns it was like pulling teeth to have them fixed (these issues included no A/C in the summer, sewer fumes from a water heater that was installed incorrectly and no heat in the winter). Overall the staff was friendly but in no way shape or form is Conerstone's property management team professional nor can they be considered remotely versed in the Kansas Tenet Laws or their expressed responsibility outlined in the lease contract. If you decide to rent from them document EVERYTHING, keep records of all correspondence, take photos upon move in and know your rights as a tenet!
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