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Client Review on RE/MAX Professioanl

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Very unprofessional. Realtors do not reply to phone calls or emails. They were always claiming that someone was on vacation or out to lunch or gone for the day as excuses for a weeks worth of zero communication. They will try to placate you with hollow promises and smiles when you do get ahold of them, but really their just trying to deceive you until you calm down or move away and don't have the time to handle issues. If you are military DO NOT use these people. They know the system and will try to game you for whatever insurance they know you're entitled to. No respect for what the military does for this country, they're just looking to take advantage of its personnel. After the home inspection was completed and signed they continued to call and harass me with bogus claims for months afterwards to try to get money from my renters insurance. Funnily enough my "damages" (which again weren't even mentioned during the home inspection) were almost exactly the max amount my insurance covered....They also do not "manage" the properties at all. By that i mean when i moved in the carpet was filthy, floor was covered with bugs, tiles were broken, wires were cut to outlets, landscaping was neglected, at least 2 dozen light bulbs were out and the walls had lots of unpainted spackling. This was fine because I was aware of the condition of the house, however, they tried to hold me responsible for every little thing AFTER i was already gone and the home inspection was completed. Also you can bet they made me pay $350 to have the carpets cleaned even though they weren't clean when I moved in. I was incredibly disappointed with my interactions with remax and i felt like i was being deceived or manipulated the entire time. I would like to think I am a honest person and was very open and upfront with these people. In my case they took advantage of these values and my situation as active duty army for their own benefit.

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