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Client Review on RE/MAX Professioanl

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Just recently moved out of local area. I was renting a place south of Ft. Leonard Wood, which was a nice place. Problem was, when I needed maintenance services it took days for Remax to get someone out to help. One instance, in the middle of winter, we needed emergency plumbing service. The whole episode took over a week to get resolved, and two different plumbers had to come out. Also had trouble getting messages from their front desk across the hall to billing or rentals. For instance, I was billed a late fee, but told by three different people in rentals that I didn't need to worry about it. It was three months before word got across the hall to billing and the repeat emails finally ended.Finally, I was also told by the front desk and rentals, that upon move out I did not have to have the chimney swept. Well, the inspector sent a chimney sweeper and I got the bill- after I moved to another state. Mostly dissatisfied, though Remax is about the only place that offers rentals and properties south of the fort. So you'll have to use them if that's the area you're looking at. When I was looking to buy, Karen was great help to me. Just my two cents...

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