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Client Review on Silver Hill Apts

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My friend has lived here for over a year and during her time here she has faced quite a few obstacles though she has handled them with grace. Over the course of her time here, she has had issues with her building door. It has never worked and much to her chagrin, she has been locked out more times than she can count. Recently they have threatened to charge her and her neighbors who reside in her building fees for propping the the door open despite the fact that they have yet to repair the door and her fob does not work. Additionally, whenever she is locked out, emergency maintenance is never available. She has literally waited in ALL of the elements from rain, snow, hot, cold, all because they have failed to repair the door. They have many excuses as to why the door has yet to be repaired but have not reached resolution. I can tell how painfully frustrating this situation is. I know that she pays her rent on time and keeps everything in prime condition. And her reward is what? Fees for trying to gain access to her own apartment? The apartment she uses her hard earned money to pay for. It is disgusting that she has to deal with this situation and the rental office ought to be ashamed of themselves. I hope for my friend's sake that they will do what they can to help her.

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