Ridgefield Park Public Library
Client Review on Ridgefield Park Public Library
Feedback:
TERRIBLE SERVICE! BEWARE!!!!! I would love to love these people, but I have been disappointed so many times by their failures. Multiple times I returned a children's book myself and then saw that it was not checked off my child's card and received a $20 lost book fine. I went to the library, pulled the book off the shelf and showed it to the librarian that it was indeed returned, and was told, "OK, We'll take the $20 lost book fine off your card." Well, it's OK if it happened once, but several times???? I also returned books which had been checked out at other neighboring libraries and which either didn't get returned to their home library or were returned damaged. The public libraries will tell you that there is no appeal. Their decision on lost items is final, even if the patron knows it is the library's own ineptness. I would think this is just carelessness, but it costs $20 per lost book, and their fines would now be over $100. The library has the police department send a letter to collect fines or face a misdemeanor. You are warned. Make sure that your books are really checked off your card or you are on the hook for the lost book fine.
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