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Client Reviews on State Farm

    • 4.2
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Allan Friedman Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Vern H Oct 19, 2017

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Feedback:

For many years Rosemary has provided top notch customer service to my family and I consider her like family - highly recommended

Feedback:

Rosemary is awesome. She will assist you and help cut costs on certain things without losing the important parts, as well as finding you every discount possible that you qualify for. Its nice having that “person-to-person” connection with insurance companies. Goes a long way in helping figure things out. You feel like part of a family, not just a number. Ive saved so much already with more coverage than my previous insurance companies. THANK YOU!

Feedback:

I've had car and home insurance with Rosemary Butler's agency for many years. I've found them to be capable, responsive and knowledgeable. I've had a few claims during that time and they have always been helpful. I have also been satisfied with the handling of my claims. I would definitely recommend them.

Feedback:

I had been a Liberty Mutual customer for many years, and after getting an extremely high quote for a new Lincoln I was leasing I called Rosemary. She bundled together both of our cars and homeowners policies together and saved me close to $2000 a year!Rosemary is the best, and goes out of her way for her customers. I would highly recommend Rosemary for all of your insurance needs. I've never had any issues with her whatsoever, she is quick to return calls, and got my insurance cards to my dealer quickly and efficiently.Give her a call and tell that I recommended you to her, she'll take good care of you!

Feedback:

On Nov 10th I traded in and purchased a new vehicle and provided the make, model, and vin so I can get quoted. The dealer and insurance agent went back and forth confirming all information and gave me the quote of $85.07 which was only a few dollars more than what I was paying prior and purchased coverage under the pretense that the price was $85.07.I figured that this quote was accurate considering that the dealership had priced them my vin number several times. On Nov 14th I received and update from this insurance agent saying that there was a "problem with the vin #" and to send over the sale receipt which I provided on Nov 19th and heard nothing back. I then received a bill stating that I was paying $96.66 with no notification of this difference. When asking the agent why the difference she said she would look into it and when she did update me she said that there was a problem and that "The correction has been made to your Toyota IM", I was under the impression that she was adjusting the price back but nope... It was very hard for me to get direct replies to my questions and ended up having to call State farm direct where they were I found out that the insurance agent never had my make and model of my new car and must have quoted me off of a similar make/model but had I known the difference in cost I would have just called another insurance agent that day and avoided it all. Needless to say, I found a much better company and agent that was able to find me better coverage for a lower price.

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