Salem Veteran Affairs Medical Center
Client Reviews on Salem Veteran Affairs Medical Center
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I have attempted several times to contact them in the past month about my appointments and try to get through to the homeless line. It has always gone to voicemail and I have left multiple messages.They will update records stating that they ‘attempted to contact me and that I was a no call no show’ to my appointments.Now they’ve sent me a letter saying I’m going to lose my primary care.
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I'm a veteran and I have been going to the center since 88 helped build it and my soul you might say I put in it.
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I have come across some really great people that work and volunteer there, for sure! At the same time, the psych dept could use some work! Of those great people I mentioned, most were from there.. but aside from 2-3, mainly volunteers with programs that made a difference.. most staff couldn't care less if anything happened to the patients..on 2 occasions when the alarm on the door went off (meaning someone might be attempting to hang themselves) it took way too long before any of them decided to go check it out.. esp when they are On the floor!... so, aside from a few, the only good people were the volunteers... most staff would blow you off quicker than the cheerleader to the computer nerd...beautiful building too
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Place doesn't care about veterans. My fiance's grandfather lost his percentage and benefits because he was in the hospital and couldnt fill out some form on their becking call. Now he gets no travel pay or anything and we have to travel 2 hours to get here. Very upset and disappointed with the VA thought they were here to help our veterans not hurt them.
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Thanks to real family,I'm alive from the sad treatment I received here a few years ago!
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I receive great care
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Nice and clean
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Great care for us Vets! Friendly Staff! Normal crowded parking.
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Sad, took my 84 year old mom in to get her transferred from the VA in West virginia to the VA here in Salem. After spending a few hours in there 1 year ago we found out nothing was done. Tried to get mom an eye appointment and they said they have no record of her. I was told we need to bring all her info now to prove she is a veteran. Apparently there is no system which connects VA offices state to state. And yes, she has a VA card with her info and picture on it. My biggest problem in all of this is that she would never be able to navigate this system alone. She was a marine in the 50's. She was a strong woman. Now they are taking advantage of her age by putting up so many road blocks that without me she wouldn't get the care she deserves. I was transferred 4 times this morning until I reached someone who hopefully knows what hes talking about.We'll go back and spend another couple of hours there.
Feedback:
It has great staff that care about veterans health
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