Salem Veteran Affairs Medical Center
Client Review on Salem Veteran Affairs Medical Center
Feedback:
Sad, took my 84 year old mom in to get her transferred from the VA in West virginia to the VA here in Salem. After spending a few hours in there 1 year ago we found out nothing was done. Tried to get mom an eye appointment and they said they have no record of her. I was told we need to bring all her info now to prove she is a veteran. Apparently there is no system which connects VA offices state to state. And yes, she has a VA card with her info and picture on it. My biggest problem in all of this is that she would never be able to navigate this system alone. She was a marine in the 50's. She was a strong woman. Now they are taking advantage of her age by putting up so many road blocks that without me she wouldn't get the care she deserves. I was transferred 4 times this morning until I reached someone who hopefully knows what hes talking about.We'll go back and spend another couple of hours there.
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