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Client Review on Sign Outlet Store

Feedback:

Loved that I have somewhere local to quickly grab heat transfer vinyl from and As much as possible I do want to shop locally to develop relationships with people instead of just clicking on "buy it now". BUT, boy the lady that helpd me 2 out of 3 visits has issues. First I got just short of scolded at when I stepped in the store at 5:30PM without having phoned my order first. It took her less than 15 minutes from taking my order to having the items in my hands. I was out of there 5:45. I don't know what she was so cranky about when in fact they close at 6PM. I didn't make a big deal out of that first bad experience since I understand everybody wants to get home after a long day at work.The next time I needed vinyl a couple weeks later, I made sure to call for availability, had my order started so I can just come to pay and pick it up. This time I came in at 5PM. Order total was just less than $40 and I gave her $100. Not having anything smaller than a $100 billI apparently ticked her off. Happy to give her my hard earned $100 only to get a "Don't you have anything smaller? It's the end of my day!" lecturing with attitude that sure seemed not appreciative of me doing business with them. Not giving up just yet since I do need a local place to go to but the next time I get this kind of experience, I'll be walking out of the door.

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