Silver Star Communications
Client Reviews on Silver Star Communications
Feedback:
Very helpful were I live I get fiber
Feedback:
Communications's timeline.I live in remote Buffalo Valley. Due to the diligence of a neighbor and the rapid and efficient response of Silver Star, the west end of our valley now has fiber-optic internet. I could not be more thrilled with how this has turned out. Not only is the speed and reliability of the internet amazingly fast, the customer service of every single Silver Star associate I have dealt with has been superb. They have been able to answer every question, trouble shoot every hiccup with professionalism. I was grateful to have my previous internet provider (satellite) because there really was no other choice. If you have the choice to hook up to fiber-optic service from Silver Star now, I would highly recommend it. The cost is reasonable...I have even been able to cancel my land line as my cell phone works just fine now, even to call my mum in the UK! Thank you Silver Star.
Feedback:
Called up Silver Star and spoke to Liz about getting setup for internet. Within an hour of our call ending, just as she mentioned would happen, I received a call from a tech to set up an appointment. The fact the call happened within the given time frame is a huge bonus off the bat cause as we know, cable companies are known for always being late, whether it be for service or a call back.We setup a time and the service guy was there within an hour of our meeting time, again pretty much unheard of when dealing with a cable company. He spent about 30 min taking care of everything and I came home with everything setup and ready to go.This was BY FAR the most painless, easiest experience I have ever had with any cable company ever and they are completely local to boot! True, they don't serve everywhere in Jackson yet but the service they provide is worth waiting for.
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I purchased an iPhone 6s plus from here, it malfunctioned less than a week after i bought it. I was told i would have to pay for a repair if i wanted to fix it. I ended up taking it to an apple store in Utah to have it replaced. But when the apple employee connected the phone and ran a diagnostic, it failed and i was told the phone had been tampered with. I also asked the apple employee if this company was authorized and he said no.
Feedback:
By far the best internet I've ever had. Extremely fast, and very affordable. To top it all off, it is a LOCAL company, which means when you call customer service, you talk to a real person that lives HERE. Although in three years I've never had to call their service department! Highly recommended, beats out all the competition.
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Had silver star for 9months. I was never once able to ask them about my usage. Was told: "our systems down", "you can check online", "we're having problem with our system". Always an excuse, never a solution. One bill said i used 79MGs, the next said i used 1MG. no one ever explained how it can be. Nice enough people but company wide poor service. Would suggest any other service. Save yourself the headache and the excuses.
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Been waiting for about 8 months now to get a refund from them, 4-5 times visiting the office and only promising that they'll call you back or that you will receive it soon, you guys are pathetic !!!
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???según en Jackson cierran a las 7 pm y habla uno por tel y dise q ya está cerrado como y además muy caro según este más me llego el recibo de 820.00 dólares no sé de q si solo tengo dos lÃneas .
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