South Central Human Relations Center
Client Reviews on South Central Human Relations Center
Feedback:
I've been to many "help" centers over the years, and I have never seen a place as shoddy and unprofessional as South Central. My experiences here have been nothing short of a nightmare. The scheduling errors alone should tell you everything you need to know about the quality of "care" you can expect here. I've lost count of the number of times I've shown up for appointments on-time only to be told my appointment was at a different time, or that I'm not even in the system. Getting prescriptions refilled is a monthly hassle, because SCHRC constantly fails to do their part. It often takes them over a week to fax the pharmacy, leaving you to sometimes go days without essential medications. I've had it take so long to get new prescriptions filled that SCHRC refused to see me for planned follow-up appointments. Essentially I was punished for THEIR screw-up. The sympathetic lady at the pharmacy even admitted to me that SCHRC does this "all the time". If you have an issue in which you need to call your Dr, good luck. You usually get the machine, and the nurses rarely return your calls. You have to try over and over, and once you do finally get through, they usually sound inconvenienced and annoyed that you called.Lastly, I've found many of their care staff to be rude, dismissive, and lacking in compassion. They don't take the time to understand your situation, and I typically leave feeling belittled, and unheard. If you want compassionate people who listen, and puts patients first, run as fast as you can from SCHRC and look elsewhere, even if you have to make the drive out of town.
Feedback:
I drive down from the twin cities (suburbs) to continue care with my psychiatrist 1-2x/year for the past 17 years or so. He is an amazing and caring professional. I have received excellent care and never had an appointment cancelled, as another reviewer reported. Nurses... some are better than others, as is the case anywhere, but I haven't had a negative experience that I can remember at SCHRC. The nurse who saw me initially at my most recent appointment was very kind and helpful. These people have helped me work through some tough times. I am so very grateful.
Feedback:
My wife was directed here to see a psychiatrist in an emergency and it amounted to little more than Facebook anxiety quotes and soft words from a therapist who had no idea what was going on or had access to her records apparently. We were sent there because she wasn't comfortable after the last hospital fiasco we had where they ended up sending her to a mental ward by accident for two days only to be let out way early because, derp, she wasn't hallucinating needles dissolving into her skin like her mentally ill roommate and was "only" dealing with major depression, anxiety and BPD.There needs to be a serious mental health reform...this is why people kill themselves, because getting help in unbearably difficult.Not sure who's fault it is, but vexing nonetheless.
Feedback:
Went here for voluntary case management. My case manager has not spoken or helped me in any form or way in 3 months. It resulted in homelessness and now trying to get back into stable housing I have found a place with openings I just need her to send my information over and nobody can reach her. Shocker! Thanks for litteraly ruining people's life self centered human relations. Do not go here under any circumstances.
Feedback:
I took my children here due to struggling in school and wanted to seek help for a possible learning disability. Scheduled 1st session to discuss the situation, which was ok next session was suppose to be for testing and when we got there we had another 10 min discussion for some reasoning about testing again.. Which I was charged 100$ for each session keep in mind.. The next session finally the testing started, we didn't finish the test as far as the psychologist said, so I scheduled another session to complete the testing. I had my father take my daughter to finish , come to find out they had schedule a session for results?? Which if we never finished the test how would he have results?? So I got charged 100$ more for information in which was disclosed with my daughter and my father (which shouldn't of been ) which was a 5 min. session and never did end up finding out anything after 500$ and my child still is struggling in school.
Feedback:
This place is a joke. Good luck trying to get your records from it too.
Feedback:
My sun was being seenby Dave Moll and it was working. Problem if someone didn't verify benefits before allowing my some to be seen. He may have only been seen a few times.. but I believe that Dave mol is the person my son trusts.... and that speaks volumes to when it comes to my son. I can possibly send payments... may not be much but, it's a start. Please reconsider my son... he needs someone who can relate to him or other l offer help. Please let me know if you're will work, but, I need to be able to receive help for him and i!!
Feedback:
I could rant for an hour about how unprofessional this place is, but to save everyone time, if at all possible, go somewhere else.
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