South Slope Cooperative Communications
Client Review on South Slope Cooperative Communications
Feedback:
Not a good way to start out with this company. I was not not aware that the first billing cycle is prorated, so I'm now being forced to pay over $500 on my first bill. I was not aware that I was buying a router when the technicians told me my current router was not compatible and set up their own. And l also was not aware that there are "other" charges for installation of service. When I was told that my monthly billing should be around $160-$170 I was not expecting to receive a bill for $500. I would think that someone at some point would have told me to expect an almost tripled first bill. That's not exactly in my budget. After talking to the service desk over the phone all I was told by the lady is that she was not there so she doesn't know what was discussed and there's nothing they can do about it. Thank you South Slope for demonstrating to me that you are not any better then the big corporations, because you clearly only care about taking people's money.Edit: South Slope responded to this saying it looks like we came to a resolution. Just to clarify...WE DID NOT COME TO A RESOLUTION! The lady I had spoken to said I had until the next day to return the router or I was stuck with it. I was out of town that weekend and explained that to her in which she told me I was stuck with it and the bill if I wasn’t able to return it by the next day. Nice damage control, SouthSlope.
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