Client Reviews on State Farm
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I spoke with Kurt. Even though he spelled his name the wrong way, he knew exactly what he was doing with my policies. He went above and beyond to help me out and I couldn't be happier.
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I always thought insurance was just another bill, but Jorge showed me how having crappy insurance can really suck and I'm glad I understand it now. I'm happy I came here, Jorge helped me out a ton.
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I called the office today (President's Day) and I figured they'd be closed. Much to my delight they were actually there, which saved me a huge headache because I had to drive to Duluth using a vehicle that I had parking coverage on. Jorge was able to help me get insurance turned back on, which was a huge life saver. Thank you Jorge!!!
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I like talking to Zach, he's saved every single one of my friends money.
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This is the very first insurance company I have ever been with since I got my first car nearly 3 years ago. And got great help from Kurt he is a great agent an very helpful whenever I have a question. Did amazing work when I got a new car and I wasn't going to pay a lot of money for full coverage like I thought I would. Great customer service and always helpful with simple question. Best company definitely would not switch to another.
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I have a lot insurance through Seth and he has a great team to help me when I need anything.
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Kerry Tracy is the best. I can reply on her every single time I have a need and she goes above and beyond for me. She is super friendly and wonderful customer service. She follows everything through until the very end. When I call there for a need, I only call for Kerry every time.
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Kurt is a very pleasant young man and he helped me out a lot.
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This place is amazing and gives my family a great deal.
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If I could give this office a 0 star I would. Save your time DON'T DO BUSINESS WITH THESE JOKERS! They change your policy without your knowledge, even after asking when your policy due date will be and it couldn't be provided while you were in that meeting in the office. They told me that they wanted to review my policy and see what discounts I am missing but when I made the appointment they claimed to not Have my file which why wouldn't they when they are my office, and had all the information before, then you have someone who must be untrained change your policy without your knowledge which then makes you late on your insurance and then they want to charge you 120.00 extra for their mistake yeah okay I'm fighting that one until the end! Then you request a meeting with seth himself well the day of the meeting you get a call from his office stating he will no longer be able to keep the appointment mind you I called to make this appointment the week before, they never called to confirm just called to cancel my appointment mind you that was at 11am and my meeting was at 3. Not only did they call once but twice in a row! Then I called the office leftba message and when melissa called me back she literally said she wasnt sure why she needed to call me back. I explained the situation to her once again (mind you she ia the one I dealt with the previous week making the appointment with Seth himself) she then scheduled it with the agentwho messed up my policy when I literally told her the week,before I didn't want it with him. Seth was to call me back but never did. I have since requested to change offices. This is not the first time somethibg has happened with this unprofessional office. So DON'T waster your time or money at this agency
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