Stitchshop Clothing / Decals / Signs
Client Review on Stitchshop Clothing / Decals / Signs
Feedback:
I wish there was a zero star rating! Awful customer service, outrageous pricing, dishonest! I ordered a very simple 2 hat order with my logo and when the price was originally quoted I was blown away but decided to try and keep my business local and help another small business. I was quoted 10 days to completion. However a week later when I went in to pay I was charged 3x the cost of the hat and a 20$ digitizing fee! Again I paid, reluctantly, but on the 10th day when I went to pick up my order I was informed they had not even started on my order (and had not even ordered the hats). When I demanded a refund I was met with rudeness and the excuse that they were "swamped" with orders. So to make a long story short, I would avoid any business with these crooks. They will shove your order to the back if it is not the most profitable or largest order. Very unprofessional and uncourteous especially for a small business trying to make it in a small town!
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