Edition:

Client Reviews on Store Supply Warehouse, LLC

    • 3.8
  • 26 Reviews

Most helpful positive review

0 people found the following review helpful

By John Cochran Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Elan Jordan Sep 28, 2019

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Feedback:

Quick delivery, friendly service, and great prices. We were missing part of the items that we ordered, and they immediately took care of the problem by sending us the items that were never received.

Feedback:

order Gondola Shelving $500+ - arrived poorly package and FILTHY (look used). Called and spoke to customer service, she indicated that was mainly a warehouse issue and would make note. Would send back if time allotted. Waiting on customer service to email assembly instructions, they were not included with shipment.

Feedback:

Great Bags!!! Awesome pricing!!!

Feedback:

I like the store, and the prices BUT the shipping is a bit ridiculous. This lightweight order should ship in a medium envelope for less than $3 ground. I always put off ordering labels because it's so crazy to pay only $1 for labels and $6-10 for shipping. Sure, it's just $10, but it feels crazy.

Feedback:

Great Prices, SUPER fast shipping. Yesterday morning I placed an online order for some plastic bags and a plastic bag dispenser and I got them today. Less than 24 hours and I had my product in hand, and half the cost of other shops. Take a chance and order from Store Supply Warehouse!

Feedback:

My company used Store Supply to stock new display cases in our store. I still use a catalog so I called in a spoke with Nathan regarding this order. He was patient and honest with me which I appreciated. He made it seem like he was apart of my business and wanted us to succeed. It was as if customer service came as second nature to him. My products were delivered in a little over two weeks which was perfect timing for opening after our store remodel. The products were exactly as we ordered. Other companies don't pay attention to detail but this one does. I wish ordering supplies for our office was as simple as this with all the companies we use.

Feedback:

Excellent prices, excellent service, quick shipping and accurate delivery. Will definitely continue to shop with this company!

Feedback:

Although this company has a vast selection of retail accessories and products, the products themselves, specifically the Custom Retail Bags, are terrible. Here are five significant issues we had: 1) The white craft paper is light grey, not white as per the item description. 2) The print quality is horrible. Our logo is smudged on almost every bag. 3) The mock-up generator used during the order process simply ignored where we wanted our logo printed. Instead of towards the bottom-third of the bag, as we designed in the mock-up stage, the logo was printed in the middle of the bag, which was NOT where we wanted it. On top of that, the logo is crooked on the majority of the bags which in most cases are wrinkled to the point they look used, not new. 4) These bags smell strange. Maybe they'll air out once we take them out of the shipping box but the odor from these bags is certainly off-putting. 5) Last but not least, the turnaround time, in this day and age is way too slow. It took 21 days from the day we submitted our order to the day of arrival. We fully understand that custom items require additional handling but 21 days? Simply unacceptable. I wish our experience had been better. As we mentioned, the product selection is great but the products themselves, not so much.

Feedback:

I will not leave a one star review but I will suggest that you all deliver to P.O Boxes I don’t have a physical address so this was a definite let down the prices are awesome. But I run a bussiness and don’t currently have a physical address also didn’t know how legit this company was but I see now it’s legit seeing the reviews would have love to receive my items but I will look else where.

Feedback:

amazing customer service ! The only place I will buy through.

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