Client Review on Suddenlink
Feedback:
First off, if I could give zero stars, I would! Sudenlink is ran by a bunch of greedy criminals! They say your bill will be one price and then they jack up that price every month, even when NONE of your services have changed! They keep raising the price until you can no longer afford to pay it and then they refuse to let you cancel services and continue to make payments until you pay it off. They do this so that they can keep charging you for services you're not even receiving! On top of that, the outages of cable and internet are a continuous problem.So all in all, you get charged an arm and a leg for crappy services and crappy tech support help! Not to mention the fact that EVERY time you try to call the 800 number for customer service, you end up waiting 30 minutes to over an hour before getting a real HUMAN on the phone! We finally got our service with them disconnected, and we switched to CenturyLink. We've had CenturyLink for over 2 months now, and haven't had a single problem. We've received excellent customer service, great internet speed, and the technician that installed it, got here right when he said he would be. Basically, if you have other cable/internet options besides Suddenlink, use them! DO NOT USE SUDDENLINK!
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