SWAG Northwest
Client Review on SWAG Northwest
Feedback:
I’ve been working with Mari, who has been difficult. Communication from other members of the company has been pleasant, but Mari has been abrupt, generally rude, and less than clear on things.After a long winded phone call about how wrong I was that my logo was a vector (the truck decal company had no problems with the file) she insisted she needed to redraw it but wouldn’t show it to me unless I agreed to buy shirts. I mean, I guess I understand that, it was just the delivery. She was very rude about it. So, I commit to spend almost $300, only to find a haphazardly thrown together mock up, complete with misspellings. We had to make three changes, (including the misspelling) and they were all met with what can only be perceived as slight disdain. Very abrupt. She didn’t care really to get things right or for it to look good, she just wanted to be done.Following me paying for my order, the only response I received was “Thanks.”And, when I asked if there was an estimated date the shirts will be ready, she replied “ it’s on the invoice you approved.“ Apparently it is, but it’s up by the total price, and labeled “Due Date” which I think is pretty easy to assume that is referring to when payment is due.Probably go with somebody else next time around.
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