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Client Review on Thames Valley Communications, Inc

Feedback:

Had a DVR box that wasn’t recording, brought it in for an exchange. The replacement DVR won’t work, wife called IT and was on phone for half hour, guy finally says, I can have someone out there Friday, mind you today is Tuesday noontime. Explain to me how I’m to go without my cable box for 3 days yet we pay over $260 bill every freakin month!!! It’s not my fault your equipment isn’t working properly and I shouldn’t be penalized having to wait. This is bull and since this company was bought out service has sucked.

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