Client Reviews on Connors Agency
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The best customer service and insurance coverage in New York State. My family has used the Connors agency for generations. Honest and reputable.
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Very nice and took a currently on my stuff straight
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They seem to take the extra step when they review our policies and when we've had claims they go out of their way to make it as easy on us as possible.
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Great service in preparation for my new home
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I've never been blatantly ripped off and treated so poorly. After being a customer for many years I asked a simple task of having them look for a lower rate for my auto ins policy at 8 am. After not hearing back I called around 430 pm the same day only to hear that the task would take a couple more days. 2 MORE DAYS???? We all know you can get your own quote online in less than 5 minutes. After asking why it would take so long, the agent proceeded to give me the run around then hang up on me. (Must have been too stressful for her). I immediately got my own policy with the same coverage for $200 less per month and called back to let them know their customer service was incredibly poor and unprofessional and due to that they have lost me as a customer. They did not seem to care one bit. Over all. I would recommend that anyone who has this agent should leave them immediately and as a disclaimer to anyone considering them, don't waste your time. Unacceptable.
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Maureen Culligan has been exceptionally helpful during all periods of needed insurance coverage. Having had the Connor's Agency for over 25 years, the service, the pricing and the professionalism have met all possible expectations.
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