Client Reviews on Xanterra Parks
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For a grand hotel, the in-house restaurant is a joke. The breakfast buffet was high priced but foods provided were disastrous. It’s really a shame. Otherwise, hotel was rustic with country charm.
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The place smells old , all of their products groceries in the fridge are pass due , some of them for a year , even the beer
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This hotel may look "GRAND" online but it's quality is no more than the Holiday Inn Express across the street. For $389 a night ingot a room with a view of canisters. The carpets were dirty and there was garbage in the trash bins in the room.The restaurant was mediocre at the least. Typical breakfast buffet with powdered eggs. I've stayed at all kinds of hotels...matter of fact Holiday Inn Express was far better than this hotel. Save your money and stay elsewhere. And when I checked out and explained my disappointment I got a "oh okayyy". Not an I'm sorry or anything. I already paid so I wasn't looking for anything but acknowledgement. PLEASE DON'T WASTE TOUR MONEY!!
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très bel hôtel à 5 minutes du Grand Canyon||décoration du lobby superbe avec un esprit trappeur||personnel sympathique||piscine petite mais suffisante pour se détendre après les visites||bien situé||petit déjeuner pas terrible mieux vaut aller le prendre au McDo à côté
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The Grand Hotel was pleasant and fit with the Grand Canyon outdoors theme. The saloon and restaurant were good and the steak I had was perfect
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Too much expensive for this small room and without any view. A lot of noise between rooms and with the path. Disappointed..
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The hotel is well cared for and clean. ||||My only suggestion would be that guests make reservations for dinner at local restaurants. They book quickly. Also, the restaurant in the hotel is just ok. The menu pricing is expensive and for …Read more on TripAdvisor
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Great rooms and amenities. Great location. Very slow service at the restaurant, but decent food.
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(Translated by Google) Shabby hotel, low end. Very disappointing is not worth a 5 star hotel. I put a star because we do not put less.(Original)Hôtel minable, bas de gamme. Tres décevant ne vaut vraiment pas un 5 étoiles. J'y mis une étoile parce qu'on sait pas mettre moins.
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For the price, I would have expected to not find remnants from previous visitor in the bathroom. Hair in tub, fuzz on floor....I had concerns. Toilet also appeared to have some plumbing issues (had to play with the handle to get it to …Read more on Hotels.com
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